Terms of Service | Jeeves Drones™

1. Introduction

Thank you for visiting Jeeves Drones, Inc.’s website hosted at https://www.jeevesdrones.com ("Website" or "Site"), the mobile application (referred to as "app" or "application"), and any other affiliate websites or apps related to Jeeves Drones (collectively referred to as the "Service"). Please carefully review these Terms of Service and our Privacy Policy, as both documents require your agreement for permission to use our Service. By accessing and/or using the Service, you agree to adhere to and be bound by these Terms of Service ("Terms"). If you disagree with these Terms, you may not utilize the Service.

NOTICE OF ARBITRATION AGREEMENT AND CLASS ACTION WAIVER: THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER, DETAILED BELOW, WHICH IMPACT YOUR DISPUTE RESOLUTION RIGHTS. PLEASE READ CAREFULLY.

2. Functionality of Jeeves Drones™ and Service Limitations on Services, Weather, Cancellations, and File Storage

Jeeves Drones™ offers an on-demand, online checkout, and booking service for hiring photographers. Our services cater to enterprise customers seeking video services and more. Drone pilots and photographers provide the services, while an online tool delivers images, videos, and maps of worksites.

3. Music Rights, Usage, and Liability

Jeeves Drones™ offers up to 3 song choices per video edit and cannot guarantee that music used in edited videos is or will remain royalty-free. Specific customer-requested music or genres must be provided by the customer.

Jeeves Drones uses royalty-free music from https://artlist.io/. The licensing is limited to specific uses. This license does not cover advertising, monetized, sponsored, paid, or boosted content. It only applies to non-advertised video content. The music cannot be used in content that is resold. Licenses are valid as long as Jeeves Drones uses https://artlist.io/ as their music provider, subject to their terms of use.

Users are responsible for ensuring they have the legal rights to use music posted online. Jeeves Drones is not liable for copyright claims, account bans, or legal actions. Users should always research artists and request permission to use copyrighted music.

4. Overtime Charges and Fees

Unless otherwise specified, any service provided by Jeeves Drones allows a maximum of 2 hours on-site. Additional time due to lack of preparation, last-minute changes, or unforeseen circumstances (excluding natural disasters, safety concerns, and weather) may incur additional fees of $199 per hour.

5. 3D Tour Storage, Building Scan Restrictions, and Errors

Some non-standard and large-size buildings may not scan accurately. This is especially true for buildings with very large ceilings, glass walls, or framed buildings still under construction. Clients must ensure that Matterport has the appropriate capabilities for their building before contracting our services. If Matterport does not work for a specific building we may opt to use a service of our choice based on the needs of the client.

6. Image and Video Hosting

Jeeves Drones utilizes Cloud Storage and subscription services to store photos, videos, 3D tours, and other digital content. Files may be deleted after 90 days.

7. Matterport Storage and Deactivation

Matterport allows a maximum number of active sites at one time. Jeeves Drones monitors Zillow and reserves the right to deactivate 3D tours once a property is listed as sold, after 90 days of being on the market, or is removed from the market according to the data provided on Zillow.com. It is the responsibility of the agent to request an extension of their hosting. If a 3D tour is deactivated, there is a $30 fee to reactivate it.

8. Editing, Re-Edits, and Edit Requests

All edit requests must be submitted to info@jeevesdrones.com within 48 hours of delivery. Edit requests submitted later may not be available or may incur a fee of $199 per hour for time and labor.

9. Business Hours, Closures, and Holidays

The normal operating hours is from 8 AM to 5 PM Monday through Friday. Files are not delivered on Sundays or Government Holidays. Images delivered on these days will be delayed to the next business day.

10. Travel Fees and Winter Driving Fees

The standard cost per mile is $1. The starting point of each trip is always from Downtown Denver. Travel fees are based on round-trip mileage. We require a $99 hazard fee for driving in the Mountains during Winter.

11. Cancellations and Weather Policies

Unless property access is arranged, an agent or property owner must be present during the tour to provide access. Jeeves Drones is not liable for inaccessible properties and reserves the right to charge fees for cancellations, rescheduling, reshooting, and/or travel due to property inaccessibility. See our policies for cancellation events at https://www.jeevesdrones.com/cancelation-policy.

12. Scheduling and Reservations

Appointments are confirmed upon receipt of payment or deposit. Appointment times are subject to change. The accuracy of the provided information is the user's responsibility. Jeeves Drones is not liable if inaccurate contact information was provided during registration or if the user is unavailable.

If neither an agent nor property owner is present during Services, and no prior photo shot requests are made, the photographer will make photo selections at their discretion.

13. Shot Lists and Special Injunctions

Specific shot requests and special requests must be submitted at least 24 hours prior to an appointment. Jeeves Drones will not offer re-shoots or refunds for last-minute or missed requested shots or special requests.

14. Shot As Is

Property owners/agents are responsible for preparing the property for the photo shoot. Jeeves Drones photographs properties "as is" except for minor adjustments to enhance photo quality.

15. Eligibility

To use our Service, you must meet specific conditions, including but not limited to: the photography location must be in Colorado, the location must not have drone flight restrictions, and your company must not violate any laws. You must also be of legal age to enter contracts, and if registering on behalf of another person, have authorization to bind them to these Terms.

16. Rules of Use

You must not: violate laws, post offensive content, infringe on intellectual property, defame or impersonate, compromise security, operate unauthorized drones, or damage our reputation.

17. Transactions

All prices are in United States dollars. Transaction terms will be communicated, and you agree that these terms are part of these Terms.

18. Our Copyright

You agree not to reproduce our Site's information without our permission.

19. Image and Video Usage and Copyright

All content on this website is the property of Jeeves Drones. All photography and videography provided by Jeeves Drones is the property of Jeeves Drones and is copyrighted. It may not be resold or reused for any purpose beyond the initial purpose without written permission.

20. Your Copyright

By submitting content to our Site, you grant us rights to use it. You warrant you have the right to grant us this right.

21. Trademarks

Jeeves Drones and it's logo, symbol, colors, website, and slogans are copyrighted. By using this site you agree not to use our trademarks or trade dress without our consent.

22. Revocation of Consent

We may revoke our consent for your use of our intellectual property at any time.

23. Copyright & Trademark Infringement

We take copyright infringement seriously. Notify us of infringements. Similar provisions apply to trademark infringements.

24. Communications Decency Act

We're not liable for defamatory content posted by users but prohibit defamation. Notify us of defamatory content.

25. Representations & Warranties

We provide no warranties. You release us from liability. If law restricts liability release, we're only liable for minimum damages. We're not responsible for third-party actions using our Services.

26. Indemnity

You agree to indemnify us for claims arising from these Terms or our Service.

27. Resolution of Disputes - Mandatory Arbitration and Class Action Waiver

Disputes will be resolved through arbitration. Class actions are waived. More details are available on our arbitration process.

28. Choice of Law

These Terms are governed by Colorado laws.

29. Forum of Dispute

Disputes will be heard in a Colorado court.

30. Force Majeure

We're not liable for events beyond our control.

31. Severability

If any provision is unenforceable, the rest remains in force.

32. Non-Waiver

Our non-enforcement of a provision doesn't waive our right to enforce it later.

33. Termination & Cancellation

We may terminate your access without explanation, and refunds are limited. We're not liable for other users' actions.

34. Assignment of Rights

You can't assign rights under these Terms without our consent.

35. Amendments

We may amend these Terms. Your continued use signifies acceptance.

36. Credit Card Refunds

Please note that for credit card refunds, the 2.9% + $0.30 processing fee associated with the original transaction will not be refunded. Learn more

Last updated on September 26, 2023.